Refund Policy – Epix​ IPTV​®

At Epix​ IPTV​®, customer satisfaction and trust are at the core of everything we do. We are confident in the quality of our services and want you to feel completely secure when choosing us.

For this reason, we offer a 30-day satisfaction guarantee on all new subscriptions.


30-Day Money-Back Guarantee

If for any reason you are not completely satisfied with our service, you may request a full refund within 30 days of the original purchase date. The process is simple, transparent, and hassle-free.


Refund Conditions

To be eligible for a refund, the following conditions must be met:

  • The refund request must be submitted within 30 days from the original purchase date

  • The guarantee applies only to the first purchase of a new subscription (renewals or repeated purchases are not eligible)

  • In cases of service misuse or violation of our Terms of Service, Epix​ IPTV​® reserves the right to deny the refund request


How to Request a Refund

To initiate the refund process, please contact our customer support team via:

📧 Email: [email protected]
📞 Phone / WhatsApp: +44 7462069463

You may also use the contact form available on our website.

Please include:

  • Your order number

  • A brief explanation of the reason for your refund request

We aim to review and process all requests as quickly as possible, typically within 30 business days.


Refund Method

Once approved, the refund will be issued using the same payment method used for the original purchase. Please note that processing times may vary depending on your bank or payment provider.

🌐 Website: https://iptvepix.us

If you have any questions regarding our refund policy, please do not hesitate to contact our support team.
We are always here to assist you.